Shipping Policy
Shipping Policy
Last Updated: 6/24/26
Vital Peptide Formulas provides research compounds, reference materials, and laboratory-use products for qualified research and analytical purposes only. This Shipping Policy explains how orders are processed, fulfilled, and delivered.
Order Processing
Orders are typically processed within 1 business days after payment confirmation. Processing times may vary depending on product availability, order volume, verification requirements, holidays, or carrier delays.
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
Shipping Locations
Vital Peptide Formulas currently ships to eligible locations within the United States, unless otherwise stated at checkout.
We do not guarantee delivery to locations where the purchase, possession, importation, or use of specific research compounds may be restricted. Customers are responsible for understanding and following all applicable federal, state, and local laws and regulations before placing an order.
Shipping Methods
Available shipping methods, estimated delivery times, and shipping costs are displayed at checkout when applicable.
Delivery estimates are provided by the carrier and are not guaranteed. Vital Peptide Formulas is not responsible for delays caused by carriers, weather, incorrect addresses, customs or regulatory holds, holidays, or circumstances outside our control.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Vital Peptide Formulas is not responsible for lost, delayed, or returned packages caused by incorrect, incomplete, or undeliverable addresses. If a package is returned to us due to an address issue, the customer may be responsible for any reshipping costs.
Lost, Delayed, or Damaged Packages
Once an order is transferred to the shipping carrier, delivery is handled by the carrier. If a package appears delayed, lost, or damaged, please contact us at support@vitalpeptideformulas.com so we can assist with reviewing the shipment details.
In some cases, we may request photographs, carrier documentation, or additional information before a shipping issue can be reviewed.
Temperature-Sensitive Products
Some research materials may be sensitive to environmental conditions. Unless specifically stated on the product page, shipping methods are not temperature-controlled.
Customers are responsible for reviewing any product handling or storage information provided on the product page, product label, or related documentation.
Research Use Only Notice
Products sold by Vital Peptide Formulas are intended strictly for research, laboratory, or analytical use only. They are not intended for human or animal consumption, medical use, diagnostic use, therapeutic use, or use as food, dietary supplements, cosmetics, or drugs.
Contact
For shipping questions, contact:
Vital Peptide Formulas
Operated by Vital Max LLC
Email: support@vitalpeptideformulas.com
Phone: 1-604-424-6047
Business Hours: 10am-8pm Mon-Fri
